This post is now out of date. Please check the latest status updates on the Rural Payments service.
Last week we blogged about the way we are rolling out the new Rural Payments service, releasing features gradually so we can gather feedback from our users and improve it as we go.
This week, we are starting to release new features so here’s an update on what that means in terms of service availability between now and Monday (2nd February).
We recommend that on Friday 30th January, you avoid using the service or if you're an agent, booking appointments with clients as it likely to be unavailable for parts of the day.
On Saturday 31st January and Sunday 1st February, you can use the service but please note that some of the details of your land might not be visible to you while we make these updates.
The Rural Payments helpline (03000 200 301) is currently open from 7am - 6pm Monday to Friday and 8am – 2pm at weekends.
If you want to get started, head to www.gov.uk/rural-payments and get registered with the new service, or call 03000 200 301.
Once registered, you can check back in to your account for any updates too.